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CONVENIENCE FEE INCREASE EFFECTIVE APRIL 1, 2023
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Lee County, NC — Lee County currently partners with a third-party vendor, known as Forte, that provides convenience payment systems via card transactions within multiple county departments. Due to increased fees created by major credit card brands, ACH networking fees, rising labor costs, and increased vendor costs, this third-party vendor is increasing their prices effective April 1, 2023.

  

Who does this affect?

 Consumers utilizing credit/debit card purchases at the Tax Department

When is this effective?

 April 1, 2023
Why is there an increase?
Third-party vendor fees increasing due to:
·         Major Credit Card Companies increasing their fees
·         ACH networking fee increase
·         Vendor cost increase
What are the associated costs?
Point of Sale and Web-transactions
·         Credit Card Convenience Fee (percent with minimum amount) 0.05% and $0.05
·         ETF Convenience Fee – Tiered $0.05

 

For additional information regarding this increase, please visit the CSG Forte website at https://support.forte.net/support/solutions/articles/11000116330-2022-pricing-increase-govt-merchant-faq

For media inquiries, please contact Hailey Hall, Communications Specialist at (919) 718-4605 or hhall@leecountync.gov.

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